Discussion post week 3 | MPA543 Data Analysis For Public Policy And Management | University of Phoenix

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Respond to the following in a minimum of 175 words: 

Based upon what we learned from this week’s required learning activities:

  • Identify two types of e-commerce and describe how they have changed consumer-to-business and business-to-business transactions.
  • How might either of these types be applied to a public sector entity?
  • Consider whether customer relationship management applications may be effectively applied in a public sector environment and explain some of the potential advantages and disadvantages. 

 Support your statements using APA style references.